Resources

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As a community, we want to ensure that all NPE residents are able to obtain essential needs and services.  Therefore, for those who require additional support, the Civic League of North Portal Estates (CLNPE) has set up a “Request for Assistance” system to ensure that no one’s needs fall between the cracks.
 

• For city services and non-emergencies, call 311.
   

• Anonymous Tip Line: (202) 727-9099
   

• Federal Partners (Medicare, National Park, Park Police, Social Security):

  • Office of Congresswoman Norton Holmes (norton.casework@mail.house.gov)

  • National Park Service/Rock Creek Park: (Brian_Joyner@nps.gov)

Ward 4 Resources: 

• Mayor’s Office of Community Relations & Services (MOCRs)
  This office works with District agencies to escalate and address neighbor’s concerns. The MOCR with primary responsibility for ANC 4C is Anthony Mitchell, whose contact information is listed below. MOCRs can change from time to time, so please check https://mocrs.dc.gov/page/staff-and-contact-information for updated staff information.
  
  Contact: Sophia Tekola (Sophia.tekola@dc.gov, (202) 436-2087
   

• Ward 4 Councilmember Janeese Lewis George

This office represents and advocates for Ward 4 and is a key resource for residents. The contact information for the Councilmember’s constituent services staff is below.

Our Constituent Services Team: 
 

Aura Cruz Heredia

Community Engagement Director 

acruzheredia@dccouncil.gov
202-812-4994

 

James Lewis

Constituent Services Coordinator

jlewis@dccouncil.gov
202-286-6311

 

Eskedar Girmash

Constituent Services Coordinator

egirmash@dccouncil.gov
202-531-8320
 

• DCPS School Calendar
   

The Department of Public Works

• Missed Leaf Collection: (Clearing.Mayor@dc.gov, lia.rogers@dc.gov, 
  eddie.sandersiii@dc.gov)

• Alley Cleaning: (lia.rogers@dc.gov, jerry.stanback@dc.gov)

• Parking Enforcement: (johnny.gaither@dc.gov)

• Scheduled Trash: (mark.wick@dc.gov, earl.simpson@dc.gov)

• Bulk Trash Pick Up: (mark.wick@dc.gov, earl.simpson@dc.gov)

 

The Department of Transportation

• Ward 4 DDOT Liaison: Kornelius Anderson (Kornelius.anderson@dc.gov)

• DDOT Urban Forestry (tree removal and inspection): https://ddot.dc.gov/page/ddot-urban-forestry, earl.eutsler@dc.gov)

 

Utilities

• PEPCO (TCulpepper@pepco.com)

• DC Water (Emanuel.Briggs@dcwater.com)

• Washington Gas (portia.hurtt@washgas.com)

• Office of the People’s Counsel (202-727-3071 & info@opc-dc.gov)

• Miss Utility – Utility Line Locator: 202-265-7177
   

Public Safety & Behavioral Health

• HIPS – Harm reductionist drug and sex worker response (202-232-8150)

• Department of Behavioral Health (incident reporting: https://dbh.dc.gov/page/dbhs-incident-reporting-page)

• Victim Services: (michelle.garcia@dc.gov, 202.492.5557)  

• www.dcvictim.org, 1-844-4HELPDC

• 4th District Metropolitan Police Roster/Contacts: https://mpdc.dc.gov/node/207082
   

Public Health & Housing

• Homelessness Prevention (DHS): (allison.tucker@dc.gov)

• SNAP/TANF Assistance (DHS): (monica.mcdonald@dc.gov)

• STAY DC: stay@dc.gov

• Department of Housing & Community Development: (taura.smalls@dc.gov)

 

Housing Inspections and Permitting (Former DCRA)

• Department of Buildings: (tsjenna.daley@dc.gov) & (dione.williams1@dc.gov)

• Department of Permitting and Licensing (Inez.Saki-Tay@DC.gov)

 

Department of Parks & Recreation: 
Chris Dyer (christopher.dyer@dc.gov) 

 

DMV: 
ward4@dcdmv.zendesk.com
 

• WMATA Schedules
   

• Thornton/Shepard Park Library
  7420 Georgia Ave. NW
  Washington,  D.C.  20012
  shepherdparklibrary@dc.gov
  202-541-6100
   

• Terrific, Inc.
  Terrific, Inc. is the DC Department of Aging’s Lead Agency, designed to help you find services without having to leave your own community. These local agencies can work with you directly to identify helpful resources, get referrals, and connect you with the right people at the Department of Aging.
  Address: 418 Missouri Avenue, NW Washington, DC 20011
  Phone: (202) 882-1824 | Fax: (202) 882-1045
  Website:  www.terrificinc.org
  
  Safe at Home
  The Department of Aging and Community Living's Safe at Home Program provides safety adaptations in and around the homes of qualifying seniors and adults with disabilities. Safe at Home provides in-home preventative adaptations to reduce the risk of falls. Examples include handrails, grab bars, bathtub cut, shower seat, furniture risers, and chair lifts. For more information on how you can apply for the Safe at Home Program, call (202) 724-5626. 

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General Resources 
  • High Risk/Senior Guidance
  • How to Take Your Oral Temperature
  • List of COVID-19 Fighting Products
  • Meal Locations for All DC Students
  • Stop the Spread of Germs Flyer
  • Symptoms of Coronavirus
  • Understanding Contact Investigations
  • Videos – DC Government Preparedness Updates
  • Was I Exposed? COVID19 Self Assessment Guide
  • If you are a DC resident and worried about COVID-19, DC Health Link has a special enrollment period so that someone w/o insurance can get covered now. If you live in DC & are uninsured, call (855) 532-5465 to get help with coverage.
 

Resources for Businesses and Non-Profits
  • CDC Guidance on Large Events & Gatherings
  • CDC Interim Guidance for Businesses & Employers
  • DOH Rulemaking on Mass Gatherings
  • List of COVID-19 Fighting Products
  • OSHA Guidance on Preparing Workplaces for COVID-19
 

Resources for Kids
  • Meal Locations for All DC Students
  • Parent/Caregiver Guide for Coping with COVID-19 Coronavirus
 

Stay Connected
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  • Follow DC Health on Twitter
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